Find out here our quality approach
SOFRITEL provides a guarantee of global and sustainable performance to its customers through approaches which aim to improve the performance of organizations but also to improve risk management.
Our commitments are broken down into 3 main areas which are reflected through our operations. This is to support companies of all sizes in a secure and responsible digital transformation.
Find out here our engagements
What are our CSR commitments ?
We are now able to overcome the physical constraints to which we were subjected. Nothing is simpler than sending a message to the other side of the Earth in just a few seconds. And yet, this is not without consequences. Digital technology and telecommunications, like all sectors of activity, face major challenges: origin and scarcity of raw materials, energy consumption of data storage locations, infrastructure and equipment, end-of-life management, are the main examples. As a telecommunications operator, SFRITEL is committed to acting responsibly.
Carry out our activities while preserving the climate, biodiversity and resources
Carry out our activities while preserving the climate, biodiversity and resources
Carry out our activities while preserving the climate, biodiversity and resources
Carry out our activities while preserving the climate, biodiversity and resources
The purchasing charter responsible
We are proud to commit to a responsible purchasing policy, in line with our overall CSR approach.
It aims to govern relationships with our suppliers, ensure a fair purchasing process and integrate CSR principles into our purchases of products and services.
Strategic axis of development and priority commitment to high quality of services
Sofritel is engaged in an active approach to securing its infrastructures in order to guarantee high quality services to its customers, and thus meet their requirements. To do this, it has adopted an internal organization and ensures the involvement of all its staff on a daily basis.
Integrate security into our business processes
Support during your migration by a dedicated team
More than 800 institutions trust us
General policy of security
SOFRITEL is committed to flawless security of its infrastructures, in particular through the implementation of its general information systems security policy which is based on various standards of requirements such as the ISO27001 standard.
A real commitment: General information systems security policy used at SOFRITEL
Internally, the involvement of all staff is ensured thanks to a detailed Information Systems Security Policy, and a structured body of documentation (IT charter, IT and security guide, documented procedures, etc.)
Security organization
SOFRITEL has appointed a CISO responsible for managing its ISMS, and ensuring effective security governance and steering the action plan. The DPO ensures compliance with the GDPR and the daily protection of personal data.
